The 5 Secrets of the most respected Volunteer Managers

Learn the 5 steps to get the respect you deserve at work

Have you tried everything to get your boss or senior management to understand what you do and why Volunteer Engagement is important?

Join Erin Spink as she shares her powerful 5 step process to help you become a respected, valued member of the team and an acknowledged asset to your organization.
Full of new concepts and practical ideas with plenty of tools to walk you through each step of the process, at the end of this course you will have:

*a solid grounding in key concepts like power, influence, metrics and prioritization
*a weekly to-do list of actionable steps to take to build your skills and see progress
*a game plan so you know exactly what to do and when to do it

By the end of this 5 week program, you won't remember what it was like to not get the respect you deserve!

Your Instructor

Erin Spink, MA
Erin Spink, MA

Over the past 20 years, Erin Spink has been passionately involved as a volunteer, advocate, and employee in the social profit sector, working in volunteer engagement. She is the founder of spinktank, an innovative think tank on the profession of volunteer engagement.

Spink completed an Honours Sociology Degree, before receiving her Certificate with Distinction in Volunteer Program Management from Conestoga College. She later became an Instructor from 2006-2017 teaching a leadership elective for the majority of those years. In 2008, Spink completed an M.A. (Leadership), submitting a major research project which was the first-ever academic work to quantify the concept of “volunteer engagement.” Spink’s work has been published in both Canadian and international journals. Spink was fortunate to be selected as an Action Canada Fellow in 2010, one of only 17 young Canadians chosen. She had the honour of serving on the Board of Directors for PAVRO (Professional Administrators of Volunteer Resources – Ontario) for five years, including two years as President. During that time, Erin presented to the Minister of Economic Development on behalf of the nonprofit sector and acted as a representative for the profession to the Ministry of Culture, Sports and Heritage.

In 2017, Erin was honoured with the Linda Buchanan Award for Outstanding Volunteer Leadership in Ontario. For the past several years, Erin has been a member of the Editorial team of e-Volunteerism, acting as Chief Editor of the Training Designs section. In addition, she co-authors the quarterly Points of View article with Rob Jackson.

Spink’s interest in volunteers began at the age of six, when she pronounced that while it was wrong to eat animals, hamburgers at McDonald’s came from “volunteer cows” and therefore an exception could be made. She has since changed her mind and is strongly opposed to eating volunteers.

Course Curriculum

  Welcome and introduction
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  Getting Started
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  Secret #5: Start with yourself
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  Secret #4: Understand power and influence
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  Secret #3: Track metrics that matter
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  Secret #2: Curate the quality of volunteer experience
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  Secret #1: Maintain an 80/20 balance
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Through ‘The 5 Secrets of the most Respected Volunteer Managers’ Erin becomes the voice in your head, in the best way possible! The ideas and reflections that are explored in this e-learning module build a foundation for meaningful self reflective evaluation. You will remember these five secrets and carry them with you to tackle your day to day work and the above and beyond we all do as VE professionals! There is so much content and numerous resources that are shared in this program, from handouts to articles and then the five weeks of lessons. The value you get goes beyond the price of a one day conference and is definitely money well spent towards expanding your professional worth. Listen to your new ‘inner voice’ and see the impact it will have on your work and success! I sure do!

Erin McLean, National Volunteer Specialist, Children's Wish Foundation

The 5-Secrets training is extremely valuable education for individuals and teams that want to take their practice in new directions. The webinar class-time only takes a few minutes each week, and the workbook activities challenge and provide great opportunities to apply the learning. If you are ready to take in some great new ideas, critically look at your work and think about new possibilities for your practice as a Volunteer Manager, then this course will deliver.

Tracy Ford, Volunteer Services Coordinator, Toronto Children's Aid Society

"I wanted to check in to let you know I finished your course today. Your course was just what I needed to push myself into some changes in this program, to go from less admin and responding to crises to a "quality volunteer experience."

- Lindsay Irvine, Manager, Volunteer Resources, The Food Bank of Waterloo Region

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 10 days and we will give you a full refund.

As a Volunteer Engagement professional with close to 20 years of experience, I've faced the same challenges as you. Thanks to a combination of great mentors, lots of reading, graduate level schooling and a certificate from the school of life, I've figured out the 5 secrets the most respected people in our profession use to be successful.
I've broken each step down into a simple plan with lots of resources, tools and real-life examples to help you finally get the respect you deserve which will enable you and your organization to offer great experiences to amazing volunteers.
Are you finally ready to take your career to the next level? I'm so excited to share these secrets with you!



Get started now!