Basic Metrics for Volunteer Engagement
Build a strong foundation of metrics to grow your success
Have you ever wondered if you're collecting the right metrics or perhaps you know metrics will help you be more effective but have no idea where to start? Then this is the course for you!
Many Volunteer Engagement professionals spend significant chunks of time collecting stats, figures and information- but it's either a waste of time, useless mandated requirements or not mined for true insights that will help you be more effective, more successful and deliver more engaging volunteer experiences.
The "Volunteer Engagement Metrics Basics" course will give you:
- a customized set of recommendations for you from Erin Spink, internationally recognized thought leader
- one 30 minute 1:1 (one-on-one) coaching session from Erin
- resources, articles and exercises to help you understand how you can make metrics work for you!
Over the past 20 years, Erin Spink has been passionately involved as a volunteer, advocate, and employee in the social profit sector, working in volunteer engagement. She is the founder of spinktank, an innovative think tank on the profession of volunteer engagement.
Spink completed an Honours Sociology Degree, before receiving her Certificate with Distinction in Volunteer Program Management from Conestoga College. She later became an Instructor from 2006-2017 teaching a leadership elective for the majority of those years. In 2008, Spink completed an M.A. (Leadership), submitting a major research project which was the first-ever academic work to quantify the concept of “volunteer engagement.” Spink’s work has been published in both Canadian and international journals. Spink was fortunate to be selected as an Action Canada Fellow in 2010, one of only 17 young Canadians chosen. She had the honour of serving on the Board of Directors for PAVRO (Professional Administrators of Volunteer Resources – Ontario) for five years, including two years as President. During that time, Erin presented to the Minister of Economic Development on behalf of the nonprofit sector and acted as a representative for the profession to the Ministry of Culture, Sports and Heritage.
In 2017, Erin was honoured with the Linda Buchanan Award for Outstanding Volunteer Leadership in Ontario. For the past several years, Erin has been a member of the Editorial team of e-Volunteerism, acting as Chief Editor of the Training Designs section. In addition, she co-authors the quarterly Points of View article with Rob Jackson.
Spink’s interest in volunteers began at the age of six, when she pronounced that while it was wrong to eat animals, hamburgers at McDonald’s came from “volunteer cows” and therefore an exception could be made. She has since changed her mind and is strongly opposed to eating volunteers.