Masterclass in Volunteer Engagement Metrics

Become a Metrics Master and measure your success through data insights!

  Enroll in Course


If you're looking to take your basic metrics to their full potential- we've got you covered! You've got the baseline of metrics down pat, but want to transform your collection and analysis to take your practice to the next level, then this is the course for you.

The "Metrics Masterclass" will help you grow your standing in your organization, improve your practice as a leader of volunteers and enhance the quality of volunteer experiences you curate on a daily basis.

This course package includes:

  • 4 1:1 (one-on-one) 30 minute coaching sessions with Erin Spink, internationally recognized expert
  • pre/interim/post analysis to identify, address and prove your value and measure results through metrics
  • proven ideas and tactics for how to use metrics to develop customized communication, recognition and stewardship plans for volunteers
  • BONUS: the full "Metrics That Matter" section from "The 5 Secrets of the Most Respected Volunteer Managers" course, including all readings and resources

Your Instructor

Erin Spink, MA
Erin Spink, MA

Over the past 20 years, Erin Spink has been passionately involved as a volunteer, advocate, and employee in the social profit sector, working in volunteer engagement. She is the founder of spinktank, an innovative think tank on the profession of volunteer engagement.

Spink completed an Honours Sociology Degree, before receiving her Certificate with Distinction in Volunteer Program Management from Conestoga College. She later became an Instructor from 2006-2017 teaching a leadership elective for the majority of those years. In 2008, Spink completed an M.A. (Leadership), submitting a major research project which was the first-ever academic work to quantify the concept of “volunteer engagement.” Spink’s work has been published in both Canadian and international journals. Spink was fortunate to be selected as an Action Canada Fellow in 2010, one of only 17 young Canadians chosen. She had the honour of serving on the Board of Directors for PAVRO (Professional Administrators of Volunteer Resources – Ontario) for five years, including two years as President. During that time, Erin presented to the Minister of Economic Development on behalf of the nonprofit sector and acted as a representative for the profession to the Ministry of Culture, Sports and Heritage.

In 2017, Erin was honoured with the Linda Buchanan Award for Outstanding Volunteer Leadership in Ontario. For the past several years, Erin has been a member of the Editorial team of e-Volunteerism, acting as Chief Editor of the Training Designs section. In addition, she co-authors the quarterly Points of View article with Rob Jackson.

Spink’s interest in volunteers began at the age of six, when she pronounced that while it was wrong to eat animals, hamburgers at McDonald’s came from “volunteer cows” and therefore an exception could be made. She has since changed her mind and is strongly opposed to eating volunteers.

Courses Included with Purchase

4 1:1 Coaching Sessions on Volunteer Engagement Metrics
Get 4 coaching sessions from Erin Spink on how to take your metrics to the next level!
Erin Spink, MA
Metrics That Matter- mini course
Use metrics that matter to build successful Volunteer Engagement in your organization!
Erin Spink, MA

Original Price: $125

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Metrics can transform your practice as a leader of volunteers. Let Erin show you how to harness the power of metrics to become a truly data-informed Volunteer Engagement professional!

Get started now!